Support
How can we help?
Most questions are answered in the help centre. If yours isn’t, email us — a real person reads every message.
Common questions
- Tempovi shows no data, or my scores are empty
- I reinstalled the watch app and data stopped coming in
- How do I get today’s workout onto my Apple Watch?
- Do I need an AI key? Which provider should I pick?
- Why is today’s session shorter than I expected?
- I’m ill or injured — how do I pause the plan?
- How do I back up my settings before reinstalling?