Support

All answers

Each answer has a permanent link that keeps working when the help centre is reorganised. Can't find yours? Ask on the support page.

Help centre

Help centretempovi.com/a/help
Start heretempovi.com/a/help-start-here
Everyday coachingtempovi.com/a/help-everyday-coaching
Body & recoverytempovi.com/a/help-body-recovery
Sports & statisticstempovi.com/a/help-sports-statistics
Strength, food & biologytempovi.com/a/help-strength-food-biology
Referencetempovi.com/a/help-reference

Getting started with Tempovi

Getting started with Tempovitempovi.com/a/help-getting-started
How do I install the Tempovi beta?tempovi.com/a/install-beta
What you needtempovi.com/a/getting-started-what-you-need
Installtempovi.com/a/getting-started-install
The guided setup (about 2 minutes)tempovi.com/a/getting-started-the-guided-setup-about-2-minutes
A quick tour of the home screentempovi.com/a/getting-started-a-quick-tour-of-the-home-screen
The sport tilestempovi.com/a/getting-started-the-sport-tiles
Next stepstempovi.com/a/getting-started-next-steps
Widgetstempovi.com/a/getting-started-widgets
Share to Tempovitempovi.com/a/getting-started-share-to-tempovi

Health permissions

Health permissionstempovi.com/a/help-health-permissions
I reinstalled the watch app and data stopped coming intempovi.com/a/watch-reinstall-health
What Tempovi readstempovi.com/a/health-permissions-what-tempovi-reads
What Tempovi writestempovi.com/a/health-permissions-what-tempovi-writes
How to turn permissions ontempovi.com/a/health-permissions-how-to-turn-permissions-on
Still missing data?tempovi.com/a/health-permissions-still-missing-data

Apple Watch

Apple Watchtempovi.com/a/help-apple-watch
How do I get today’s workout onto my Apple Watch?tempovi.com/a/workout-to-watch
Running indoors or on a treadmilltempovi.com/a/apple-watch-running-indoors-or-on-a-treadmill
Plan a routetempovi.com/a/apple-watch-plan-a-route
The Tempovi watch app (beta)tempovi.com/a/apple-watch-the-tempovi-watch-app-beta
Log strength on your watchtempovi.com/a/apple-watch-log-strength-on-your-watch
Troubleshootingtempovi.com/a/apple-watch-troubleshooting
Watch-face complicationstempovi.com/a/apple-watch-watch-face-complications
Stress on your watchtempovi.com/a/apple-watch-stress-on-your-watch

Garmin & other watches

Garmin & other watchestempovi.com/a/help-other-watches
Does Tempovi work with a Garmin or another smartwatch?tempovi.com/a/garmin
Will Garmin sync automatically?tempovi.com/a/garmin-auto-sync
1. Garmin Connect → Apple Health (automatic)tempovi.com/a/other-watches-1-garmin-connect-apple-health-automatic
2. FIT file export → import (full detail)tempovi.com/a/other-watches-2-fit-file-export-import-full-detail
3. RunGap (third-party app)tempovi.com/a/other-watches-3-rungap-third-party-app
What needs an Apple Watch todaytempovi.com/a/other-watches-what-needs-an-apple-watch-today

Running programs

Running programstempovi.com/a/help-programs
The programstempovi.com/a/programs-the-programs
Where you starttempovi.com/a/programs-where-you-start
Your daystempovi.com/a/programs-your-days
How a week moves uptempovi.com/a/programs-how-a-week-moves-up
How your coach adapts ittempovi.com/a/programs-how-your-coach-adapts-it
When you finishtempovi.com/a/programs-when-you-finish
Why it works this waytempovi.com/a/programs-why-it-works-this-way
Stop or change a programtempovi.com/a/programs-stop-or-change-a-program

Daily Coach

Daily Coachtempovi.com/a/help-daily-coach
Why is today’s session shorter than I expected?tempovi.com/a/session-shorter
How is today’s session chosen?tempovi.com/a/how-session-chosen
What you seetempovi.com/a/daily-coach-what-you-see
The volume budget by sporttempovi.com/a/daily-coach-the-volume-budget-by-sport
Best time to runtempovi.com/a/daily-coach-best-time-to-run
Adjust the sessiontempovi.com/a/daily-coach-adjust-the-session
Coach’s notes (AI, optional)tempovi.com/a/daily-coach-coachs-notes-ai-optional

7-Day Plan & periodization

7-Day Plan & periodizationtempovi.com/a/help-week-plan
What are build and deload weeks?tempovi.com/a/build-deload-weeks
How does a strength focus week work?tempovi.com/a/strength-focus-week
Reading the plantempovi.com/a/week-plan-reading-the-plan
Season plan (training for a race)tempovi.com/a/week-plan-season-plan-training-for-a-race
Add the plan to your calendartempovi.com/a/week-plan-add-the-plan-to-your-calendar
Travel projectiontempovi.com/a/week-plan-travel-projection
Other buttonstempovi.com/a/week-plan-other-buttons

AI coach & API keys

AI coach & API keystempovi.com/a/help-ai-coach
Do I need an AI key? Which provider should I pick?tempovi.com/a/ai-key
What is sent to the AI provider?tempovi.com/a/ai-data-sent
What a key addstempovi.com/a/ai-coach-what-a-key-adds
Add a keytempovi.com/a/ai-coach-add-a-key
The agentic coachtempovi.com/a/ai-coach-the-agentic-coach
Coaching files and memorytempovi.com/a/ai-coach-coaching-files-and-memory
Something not working?tempovi.com/a/ai-coach-something-not-working

API keys & providers

API keys & providerstempovi.com/a/help-api-keys
At a glancetempovi.com/a/api-keys-at-a-glance
AI coach (reasoning)tempovi.com/a/api-keys-ai-coach-reasoning
Adding your AI keytempovi.com/a/api-keys-adding-your-ai-key
Anthropictempovi.com/a/api-keys-anthropic
DeepSeektempovi.com/a/api-keys-deepseek
GLM · Z.aitempovi.com/a/api-keys-glm-zai
Kimi · Moonshottempovi.com/a/api-keys-kimi-moonshot
OpenAItempovi.com/a/api-keys-openai
Custom (OpenAI-compatible)tempovi.com/a/api-keys-custom-openai-compatible
Voice input (speech-to-text)tempovi.com/a/api-keys-voice-input-speech-to-text
Routes & mapstempovi.com/a/api-keys-routes-maps
Flight lookuptempovi.com/a/api-keys-flight-lookup
No key neededtempovi.com/a/api-keys-no-key-needed
Costs & safetytempovi.com/a/api-keys-costs-safety
Troubleshooting keystempovi.com/a/api-keys-troubleshooting-keys
“API key not working” or Verify & Save failstempovi.com/a/api-keys-api-key-not-working-or-verify-save-fails
Food photos don’t worktempovi.com/a/api-keys-food-photos-dont-work
“Voice input not set up”tempovi.com/a/api-keys-voice-input-not-set-up
Route generation says the key was rejectedtempovi.com/a/api-keys-route-generation-says-the-key-was-rejected

Recovery, HRV & sleep

Recovery, HRV & sleeptempovi.com/a/help-recovery-hrv-sleep
Recoverytempovi.com/a/recovery-hrv-sleep-recovery
HRV stabilitytempovi.com/a/recovery-hrv-sleep-hrv-stability
HRV readingstempovi.com/a/recovery-hrv-sleep-hrv-readings
Ignore a bad readingtempovi.com/a/recovery-hrv-sleep-ignore-a-bad-reading
Sleeptempovi.com/a/recovery-hrv-sleep-sleep

Body Battery & illness warning

Body Battery & illness warningtempovi.com/a/help-body-battery-illness
I’m ill or injured — how do I pause the plan?tempovi.com/a/ill-or-injured
How does the illness early warning work?tempovi.com/a/illness-warning
Body Batterytempovi.com/a/body-battery-illness-body-battery
Stresstempovi.com/a/body-battery-illness-stress
Coming back after a breaktempovi.com/a/body-battery-illness-coming-back-after-a-break

Peptides & medication

Peptides & medicationtempovi.com/a/help-medication
Set it uptempovi.com/a/medication-set-it-up
Today and the logtempovi.com/a/medication-today-and-the-log
The level curvetempovi.com/a/medication-the-level-curve
How it is worked outtempovi.com/a/medication-how-it-is-worked-out
Status notetempovi.com/a/medication-status-note
Privacytempovi.com/a/medication-privacy
Supplementstempovi.com/a/medication-supplements
Medication and peptidestempovi.com/a/medication-medication-and-peptides
Today, the overview and your nightstempovi.com/a/medication-today-the-overview-and-your-nights
Todaytempovi.com/a/medication-today
The Take matrixtempovi.com/a/medication-the-take-matrix
When, Optional and "only on days with"tempovi.com/a/medication-when-optional-and-only-on-days-with
Your librarytempovi.com/a/medication-your-library
Reminderstempovi.com/a/medication-reminders
Level curves (estimates)tempovi.com/a/medication-level-curves-estimates
Fill historytempovi.com/a/medication-fill-history
Last 3 weekstempovi.com/a/medication-last-3-weeks
Your nights after…tempovi.com/a/medication-your-nights-after
Extra chattempovi.com/a/medication-extra-chat

Swimming

Swimmingtempovi.com/a/help-swimming
How do I make swimming my main sport?tempovi.com/a/swim-main-sport
What is Critical Swim Speed (CSS) and how do I test it?tempovi.com/a/swim-css
What the coach writestempovi.com/a/swimming-what-the-coach-writes
Time in water: your volume budgettempovi.com/a/swimming-time-in-water-your-volume-budget
How to testtempovi.com/a/swimming-how-to-test
The formulatempovi.com/a/swimming-the-formula
How the targets use ittempovi.com/a/swimming-how-the-targets-use-it
sTSS: swim training stresstempovi.com/a/swimming-stss-swim-training-stress
SWOLF and stroke efficiencytempovi.com/a/swimming-swolf-and-stroke-efficiency
Heart rate in watertempovi.com/a/swimming-heart-rate-in-water
Which muscles a swim trainstempovi.com/a/swimming-which-muscles-a-swim-trains
Getting your swims into Tempovitempovi.com/a/swimming-getting-your-swims-into-tempovi
Apple Watchtempovi.com/a/swimming-apple-watch
Garmintempovi.com/a/swimming-garmin
Swim screenstempovi.com/a/swimming-swim-screens
Swim progresstempovi.com/a/swimming-swim-progress
Swim detailtempovi.com/a/swimming-swim-detail
Share swim data with supporttempovi.com/a/swimming-share-swim-data-with-support
Sourcestempovi.com/a/swimming-sources

How do I track the distance on my running shoes?

How do I track the distance on my running shoes?tempovi.com/a/shoes-tracking
How do I change the shoes of a run?tempovi.com/a/shoes-change-run
Add a pairtempovi.com/a/shoes-add-a-pair
Adding a pair you already owntempovi.com/a/shoes-adding-a-pair-you-already-own
Mileage warningstempovi.com/a/shoes-mileage-warnings
Retire a pairtempovi.com/a/shoes-retire-a-pair
Good to knowtempovi.com/a/shoes-good-to-know

Run review & run detail

Run review & run detailtempovi.com/a/help-run-review
Run review (AI, optional)tempovi.com/a/run-review-run-review-ai-optional
Run detailtempovi.com/a/run-review-run-detail
Set the run typetempovi.com/a/run-review-set-the-run-type
Heart rate unreliable?tempovi.com/a/run-review-heart-rate-unreliable
Counted work timetempovi.com/a/run-review-counted-work-time
Shoes for this runtempovi.com/a/run-review-shoes-for-this-run

Statistics

Statisticstempovi.com/a/help-statistics
Time windowtempovi.com/a/statistics-time-window
Customise the screentempovi.com/a/statistics-customise-the-screen
The cardstempovi.com/a/statistics-the-cards

Strength

Strengthtempovi.com/a/help-strength
How does the coach decide which strength routine to plan?tempovi.com/a/strength-routine-choice
Can I train a weak area, such as my abs, more?tempovi.com/a/strength-focus-areas
Which limits keep focus-area training safe?tempovi.com/a/strength-focus-guardrails
What does Muscle freshness mean?tempovi.com/a/muscle-freshness
Set up a routinetempovi.com/a/strength-set-up-a-routine
Log a sessiontempovi.com/a/strength-log-a-session
Rest timertempovi.com/a/strength-rest-timer
Progress and PRstempovi.com/a/strength-progress-and-prs
The coach’s strength weektempovi.com/a/strength-the-coachs-strength-week
On your Apple Watchtempovi.com/a/strength-on-your-apple-watch
Why did my strength session add this much (or little) strain?tempovi.com/a/strength-strain
Correct a finished sessiontempovi.com/a/strength-correct-a-finished-session
Your exercise librarytempovi.com/a/strength-your-exercise-library
During the sessiontempovi.com/a/strength-during-the-session
One-arm and one-leg exercisestempovi.com/a/strength-one-arm-and-one-leg-exercises
Compare sessionstempovi.com/a/strength-compare-sessions

Food logging

Food loggingtempovi.com/a/help-food
Log foodtempovi.com/a/food-log-food
What’s in the food tabletempovi.com/a/food-whats-in-the-food-table
Daily totalstempovi.com/a/food-daily-totals
Mark a day as fully loggedtempovi.com/a/food-mark-a-day-as-fully-logged
Food statstempovi.com/a/food-food-stats
Measured energy burntempovi.com/a/food-measured-energy-burn
How does Tempovi's food advice work?tempovi.com/a/food-advice
How much protein should I eat for my goal?tempovi.com/a/protein-target
How the advice is worked outtempovi.com/a/food-how-the-advice-is-worked-out
Read a nutrition labeltempovi.com/a/food-read-a-nutrition-label
Food coachtempovi.com/a/food-food-coach
Split a meal over two daystempovi.com/a/food-split-a-meal-over-two-days
Change a logged mealtempovi.com/a/food-change-a-logged-meal
Supplements in mealstempovi.com/a/food-supplements-in-meals
Send foods to another phonetempovi.com/a/food-send-foods-to-another-phone
Minerals & vitaminstempovi.com/a/food-minerals-vitamins

Biology & labs

Biology & labstempovi.com/a/help-biology
Body trendstempovi.com/a/biology-body-trends
Lab resultstempovi.com/a/biology-lab-results
Import blood teststempovi.com/a/biology-import-blood-tests
Analyse a marker (AI, optional)tempovi.com/a/biology-analyse-a-marker-ai-optional
DEXA scanstempovi.com/a/biology-dexa-scans
Biology chat (AI, optional)tempovi.com/a/biology-biology-chat-ai-optional
Recordstempovi.com/a/biology-records
Medical documentstempovi.com/a/biology-medical-documents

Settings

Settingstempovi.com/a/help-settings
How do I back up my settings before reinstalling?tempovi.com/a/backup-restore
What is the difference between Simple and Advanced mode?tempovi.com/a/simple-advanced
Running settingstempovi.com/a/settings-which-settings-are-running-specific
Profile & Goaltempovi.com/a/settings-profile-goal
Trainingtempovi.com/a/settings-training
AI Coachtempovi.com/a/settings-ai-coach
Apple Watch & route settingstempovi.com/a/settings-apple-watch-routes
Notificationstempovi.com/a/settings-notifications
Integrationstempovi.com/a/settings-integrations
Data & Privacytempovi.com/a/settings-data-privacy
Diagnostics filetempovi.com/a/settings-developer-mode
Cloud & Human Coachtempovi.com/a/settings-cloud-human-coach
Runningtempovi.com/a/settings-running
Swimmingtempovi.com/a/settings-swimming
Strengthtempovi.com/a/settings-strength
Watchtempovi.com/a/settings-watch
Generaltempovi.com/a/settings-general
Health recordstempovi.com/a/settings-health-records
About & Creditstempovi.com/a/settings-about-credits
Appearancetempovi.com/a/settings-appearance

Troubleshooting & FAQ

Troubleshooting & FAQtempovi.com/a/help-troubleshooting
Tempovi shows no data, or my scores are emptytempovi.com/a/no-data
Statistics only show the last few monthstempovi.com/a/stats-few-months
A run’s heart rate is clearly wrongtempovi.com/a/hr-wrong
Today’s workout isn’t on my watchtempovi.com/a/workout-not-on-watch
My watch run didn’t savetempovi.com/a/watch-run-not-saved
It says “API key not working”tempovi.com/a/api-key-not-working
Swims look wrong or are missingtempovi.com/a/swims-missing
Is Tempovi free?tempovi.com/a/is-it-free
Why is Tempovi free? What's the catch?tempovi.com/a/why-is-it-free
Do I need an account?tempovi.com/a/account-needed
Where is my data stored?tempovi.com/a/data-storage
Is Tempovi a medical device?tempovi.com/a/medical-device
Can I move to a new phone?tempovi.com/a/new-phone
Datatempovi.com/a/troubleshooting-data
Data stopped coming in after I reinstalled the watch apptempovi.com/a/troubleshooting-data-stopped-coming-in-after-i-reinstalled-the-watch-app
Apple Watchtempovi.com/a/troubleshooting-apple-watch
Coachingtempovi.com/a/troubleshooting-coaching
Is Tempovi only for running?tempovi.com/a/troubleshooting-is-tempovi-only-for-running
Today’s session seems too short or too easytempovi.com/a/troubleshooting-todays-session-seems-too-short-or-too-easy
I’m ill — how do I stop the plan?tempovi.com/a/troubleshooting-im-ill-how-do-i-stop-the-plan
The plan ignores a race I enteredtempovi.com/a/troubleshooting-the-plan-ignores-a-race-i-entered
AItempovi.com/a/troubleshooting-ai
Where do I get an API key?tempovi.com/a/troubleshooting-where-do-i-get-an-api-key
Do I have to use AI?tempovi.com/a/troubleshooting-do-i-have-to-use-ai
Frequently asked questionstempovi.com/a/troubleshooting-frequently-asked-questions
Does Tempovi work with a Garmin or another smartwatch?tempovi.com/a/troubleshooting-does-tempovi-work-with-a-garmin-or-another-smartwatch